Terms and Conditions.

T&C of SaleT&C of Website

Terms and Conditions of Sale.

These terms and conditions of sale are exclusively applicable to SHELLTER VIEIRA APARTMENTS (“SHELLTER”), a local accommodation located at Rua da Lagoa, 6, Praia da Vieira, 2430-676 Vieira de Leiria, with registration number 118869/AL, available for consultation on the National Tourism Registry website.

SHELLTER is owned by PRUMOBLÍQUO – IMOBILIÁRIA, LDA., with its headquarters at Rua do Comércio, 1, 3105-235 Meirinhas, with VAT number PT 510 909 051.

When making a reservation, you are entering into a sale contract with the company PRUMOBLÍQUO – IMOBILIÁRIA, LDA.



When booking, the customer must correctly fill in the requested data, including arrival date (check-in), departure date (check-out), number of people (adults, children and babies) included, name, email address, phone number and country of residence.

The booking engine shows different rates according to the number of persons, the type of service available and cancellation conditions. The customer can add extra services. Meals are included in the selected rate only when mentioned.

For legal purposes customers and the accompanying persons must present the identification document when checking in at SHELLTER.


Booking changes

The customer can make changes to the reservation, using codes, references and other elements indicated in the booking process. Alternatively, the customer can contact SHELLTER through other channels (telephone and email).

Please note that in certain moments, it may not be possible to ensure the requested changes due to the availability of accommodation, the selected rate or the unavailability of partners.



The characteristics of SHELLTER apartments are those stated in the reservation.

However, given that photos of the accomodation were not taken on the booking date, there may be minor differences between the photograph and reality that do not entitle the holder to any modification to the contract.

In situations of overbooking, customers accept that SHELLTER can place them in another local accommodation or hotel with similar characteristics without additional costs. For that reason, customers are not entitled to any compensation or termination of the contract.

The accommodation can be used from 4 pm on the arrival date (check-in) to 11 am on the departure day (check-out), local time.

Staying at SHELLTER after the check-out time may lead to additional costs, which are the sole responsibility of the customer. When booking, the customer can request the late check-out option, which can lead to additional costs and be subject to availability.

The customer must inform SHELLTER of the time of arrival for management purposes.

If SHELLTER does not have the information and is unable to contact the customer using the data provided by 11:59 pm on the date of arrival, local time, it may cancel the booking and sell the accommodation to other customers, without being held responsible for this situation.

The customer must respect the house rules, which can be read online and are available in the accommodation. SHELLTER cannot be held responsible for damages suffered by customers as a result of their violation.



The customer must pay the amount indicated on the booking engine to enjoy the accommodation service.

Payment for the reservation is made at the time of booking by money transfer to the indicated bank account. The reservation will be hold for 24 hours, counting from the time of booking, during which the customer must pay and send the proof of transfer by email.

If this customer does not pay within 24 hours, the reservation will be canceled and the apartment released for sale.

Payment at the accommodation can also be done through other methods. The customer must contact SHELLTER in advance to find out about the available payment methods. SHELLTER does not have a POS and does not accept credit cards on site.

The booking engine used by SHELLTER has a security certificate, which ensures that the data submitted by the customer is encrypted and not transferable to third parties.



When cancelling the reservation, the following conditions apply:

  • Up to 7 days before the check-in date: cancellation free of charge;
  • From 7 days to the day before the check-in date: 50% os the total cost of the reservation will be charged;
  • 24 hours before the check-in date: the total cost of the reservation will be charged.

For certain rates, the cancellation policy may vary. Please check carefully the cancellation policy when booking.

Customer conflicts

SHELLTER has a Complaint Books in the building and is registered in the Electronic Complaints Books.

In order to resolve any issues relating to the sales contract that cannot be resolved in good faith, the parties designate the jurisdiction of the district of Leiria as the competent body, expressly waiving any other.

Alternatively, and according to Law, the customer can resort to arbitration to settle consumer conflicts:

  • Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL)
  • Address: Rua dos Douradores, 116, 2.º, 1100-207 Lisboa;
  • Website: https://www.centroarbitragemlisboa.pt;
  • Telephone: +351 218 807 030;
  • Email: juridico@centroarbitragemlisboa.pt.


Last updated: September 2, 2021.

The Portuguese version of the Terms and Conditions of Sale prevails over the translated versions.

Terms and Conditions of the Website.

Website access

Access to the SHELLTER website is free, however it is mandatory that the user has the legal age in his/her/their country of residence to fill in the forms provided.



SHELLTER provides information about the products/services provided, so that the user can make a considered and informed decision when hiring. SHELLTER aims to provide adequate descriptions and visual representations of the products/services presented on this website, not guaranteeing, however, that the information or images contained therein are at all times reliable, accurate, current, useful or complete.

The website may contain typographical errors, inaccuracies or omissions, some of which may be related to information about the services. SHELLTER reserves the right to correct any errors, inaccuracies or omissions and update the information at any time and without prior notice.


Copyright and intellectual property

The content included on this website is owned by SHELLTER or its content providers and is therefore protected by national and international copyright and other intellectual property laws. This content includes, but is not limited to, images, photographs, dialogues, music, colors, schemes, tools, typographic fonts, drawings, diagrams, layouts, methods, processes, functions and software. Its reproduction without prior consent is prohibited.

All content reproduced on this website that is not owned by SHELLTER is identified and/or licensed for commercial use.

SHELLTER and its content providers have the exclusive right to authorize or prohibit, under exclusive criteria, any reproduction, publication, distribution, display, modification, creation of derivative work of or exploitation in any form, in whole or in part, of the content. Any reproduction, publication, distribution, display, modification or creation of derivative work from, or otherwise exploiting content expressly authorized by SHELLTER or its content providers, shall be performed for lawful purposes only and in accordance with all applicable laws.

The user confirms and agrees that any infringement of copyrights, trademarks or intellectual property, may result in civil or criminal liability. SHELLTER respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact SHELLTER through the official channels available.


Other restrictions

In addition to the aforementioned prohibitions, you are prohibited from using this website or its content to:

  • any illegal purpose;
  • incite another to commit or participate in any illegal acts;
    violate any local, national or international rules, laws or regulations;
  • harass, abuse, insult, harm, defame, slander, belittle, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, country of origin, age or disability;
  • present false or misleading information;
  • send or transmit viruses or any other type of malicious code, which may be used to affect the functionality and operability of this or any other related website;
  • collect or track personal information from other users;
  • spam, phishing, pharm, pretext, spider, craw or scrape;
  • any obscene and immoral purpose;
  • interfere with or circumvent the security features of this and any other website.

SHELLTER reserves the right to terminate your access to the services, from this and any other related website, for violation of any of the prohibitions of use.


Modification, suspension or termination of services

SHELLTER reserves the right, without prior notice, to cancel or partially or totally restrict access to or use of this website and/or modify or terminate any service.

The user understands and agrees that SHELLTER may do so without any obligation or liability.


Limitation of liability

SHELLTER, its agents, collaborators, directors and owners shall not under any circumstances be liable for any damage resulting from the use of this website and its services and/or resulting from the behavior of other users. In particular, SHELLTER will not be liable for damages resulting from technical or technological or other issues arising from the use of this website.


Applicable law

All issues arising out of and/or related to these terms and conditions of use, including, without limitation, their validity, interpretation, construction, performance and application, are regulated and interpreted in accordance with Portuguese law, without application of the rules of conflicts of laws. Any litigation, claim or controversy arising directly or indirectly from the conclusion, interpretation or execution of any contract with SHELLTER will be subject to the exclusive jurisdiction of the Portuguese courts, namely the jurisdiction of the Leiria district court.


Last updated: September 2, 2021.

The Portuguese version of the Terms and Conditions of the Website prevails over the translated versions.

SHELLTER Vieira Apartments. Holiday apartments at Vieira beach, Marinha Grande, in the Center of Portugal.

SHELLTER Vieira Apartments Logo

SHELLTER Vieira Apartments. Holiday apartments at Vieira beach, Marinha Grande, in the Center of Portugal.